Polaris Guidance Systems - WEB Help

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Troubleshooting

 

 

Front panel diagnostics displays “No Internet connection detected...”


Problem: Problem with the Internet connection provided

Solution:

Connect the Ethernet cable from the Internet provider to a laptop and test the connection by browsing to
www.yahoo.com or any other Internet site. If this fails then change the Ethernet cable or contact your local Internet
specialist for further assistance.

Solution: Internal RDS network router needs reset

  1. Press the Power button on the front panel and wait for the display lights to go off
  2. Unplug the RDS for 30 seconds then re-connect the power cable
  3. After approximately 60 seconds press the Power button to boot the RDS and check the diagnostics display for errors

Laptop will not connect to the RDS local IP address using WEB browser

Check:


More information can be found here on Microsoft's WEB site

 

Rig WITS data is not showing up in the monitoring screens

Check:

 

MWD Decoder data is not showing up in the monitoring screens

Check:

XXT dip angle and other information not being received by the RDS

Problem: XXT Software is sending WITS data instead of GE/Tensor formatted logging data

Solution: Verify that the XXT software is sending GE/Tensor formatted data to the serial port

Gamma not showing up on real-time monitoring plots

Problem: Incorrect decoder type selected

Solution:

  1. Go to the Configuration section of the RDS and open the Decoder tab
  2. Check the box next to the decoder type that is being used

Problem: Incorrect WITS ID for gamma selected

Solution:

  1. In the Monitoring section open the MWD Decoder tab
  2. Verify that gamma is being sent to the RDS by observing the time last received column
  3. Also, check the WITS id associated with the gamma data. It will be either 0823 or 0824
  4. Go to the Configuration section and open the WITS IDs tab
  5. Click on the corresponding WITS ID for gamma and check the Enable Logging check box
  6. Go back to the WITS ID list and disable (un-check) the alternate gamma ID

 

Toolface display not updating with correct values

Solution: Ensure that inclination (WITS ID 0713) is enabled for logging